FAQ

Do you ship internationally?
Yes, we ship to most places around the world! If you’re unsure about your location, just add the items you want to your cart and head to the cart page—you’ll be able to check if we ship to your country there.

How long does it take to receive a Ready to Ship item?
Our Ready to Ship items go out pretty quickly! They’re dispatched within 3-5 business days after you place your order, so you can expect them soon.

What’s the timeline for Made-to-Measure hats?
Our made-to-measure hats are crafted just for you, which takes a bit more time. If you’re in the US, you can expect your hat within 6-8 weeks. For international customers, it’s usually about 7-9 weeks, depending on where you’re located and how long customs takes.

How do I check if my country is eligible for delivery?
It’s easy! Just add your desired items to your cart, then go to the cart page to see if your country is listed for delivery.

Why does it take longer to receive a Made-to-Measure hat?
Since each made-to-measure hat is handcrafted when you order it, it takes a little extra time to ensure the perfect fit and quality.